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Payment issues

PostPosted: Sat May 13, 2006 8:08 am
by Fire1
Note: Just because you are registered here as a user, this does not mean that you are a registered user at the play game site. Please sign on as a guest at the play site and type /register OR go to http://www.chess.net and purchase a membership.

If you pay for an account on the chess.net payment site and have a hot mail email address, MSN Hotmail has decided to put any correspondence from chess.net into your junk mail box.

After payment, you will receive 2 notifications. The first will be a confirmation note that we have received your payment along with a confimation number.

The second will be a note including your handle as accepeted by Chess.net and your password.

If you have a hotmail email address, check your junkmail for this second note.

PLEASE check to see that there are no typographical errors in your email address. This is important, it's the only way you can get your password!

In all new purchased accounts, the server may not have given you the exact handle as requested, due to it being in use and can modify your applied for handle. Please use the exact handle as sent from our server to you and the password as supplied in this email.

CHECK YOUR JUNKMAIL OR SPAM please!

Payments are automated but can take as much as 10 minutes to process. Please allow a max of 10 mins after payment in order to receive your handle and password. Thanks!