This is a beginners chess.net manual.
Users who want to improve their stay, as well as learn basic commands should read this manual.

Red = Topics   Green = Server commands

1. Need Help

There are several ways to get help for chess.net

A. The "Assist" command is used to send a question to any online Guide or Administrator.

   Usage:      Assist

   Example:    / Assist  How do I play a rated game?

B. The second way to receive help is to send a question to the "Help" room.
To use the help room, first you need to type : '/Listen Help'
This allows you to recieve all messages that go on in the "Help" room.

   Example:    /fsay Help "How do I play a game"

Always remember our staff team is always here to help you best use chess.net.
If you have any questions feel free to contact any online Administrator, TD, or Guide.
They will gladly assist you, or find somebody who can.

2. Tags and Symbols

There are many symbols on chess.net, the most basic are the following:

    (*)             = Chess.net administrator - who take care of all issues revolving chess.net
    (G)             = Chess.net Guide   - These are staff who answer assist questions.
    (TD)            = Tournament director - These are staff who run the tournaments you join.
    (C)             = Computer account - These are computer accounts  
    (CA)            = Computer Abusers - These are people who used chess engines to CHEAT!
    (LM)            = League Manager - These are players who run a particular league.
    (LR)            = League Reporter - These are players who report league games.
    X               = This X marked over a Circle means the player is closed for match request
    O               = Open for match requests.
    Pawn            = Currently playing a match.
    Crown           = Grandmaster or Woman Grandmaster.
    (Golden) Pawn   = Grandmaster playing a match.         
           

3. Staff position Explanations

Administrator: Online Administrators can be contacted many different ways. You may either scroll down the name list and search for a user marked with the (*) symbol and a lightning bolt graphic, or, you may type /who * and that will show the On-duty Administrators, and you may follow up with a tell, or otherwise, you may type /assist I need an admin. In this case, your request will be sent to all online Administrators and one shall be with you as soon as possible. However, to make it easier for them to assist you, you can customize your assist by typing what it is exactly you need help with, an example of this includes; if you are stuck in a game, you may type /assist Admin, I am stuck in a game. This will enable them to help you as quickly and as effectively as possible. Please note, that Administrators can get very busy at times, thus, we ask for your patience in the event the Administrator you are contacting is busy. Administrators will always be at your service.

Guide: As with the Administrator position, you may contact a Guide the same ways as stated above, however, Guides have limited commands and are primarily focused on Server and Interface related questions. You will find that Guides are marked with a (G) symbol following their user handle, and a G graphic to the right of their user handle. To see all online Guides, you may type /who G (Please Note: The G must be a capital G.) Guides can also be contacted via the /assist command. Guides are always at your service.

Tournament Director: The Tournament Directors of Chess.net are marked with a TD graphic and a (TD) following their user handle. Their job is to primarily focus on running tournaments for the users. Tournaments can be requested through an automated bot named TDr. Please type /tell TDr help for a list of commands and how to request a tournament. Online Tournament Directors can be seen by typing /who D (Please Note: The D must be a capital D.) You may also request a tournament by contacting them using the /tell command

4. Modes

There are 2 modes on chess net a chat mode and a play or as we say command mode.
You Can switch modes by using the ESC key on your keyboard or by clicking on the Enter Command on the bottom left corner of the chess.net interface.
Command Mode: This allows you to seek games abort games adjourn games and look at your statistics and others and also your rated record vs another player.
Chat Mode: This allows you to talk in various rooms to chat in a room you must first listen to the room ie /listen politics then to chat there you must type /fsay politics

5. Chat Commands

Below is an explanation on the several ways to chat on the server:

Shout: The /shout <Message> command is used to send what you want to say (marked in the section to the left) to the room you are currently visiting. Upon entering you are usually stationed in the Public room, and in the public room a 'Shout Quota' of 90 seconds has been set, this is to prevent flooding. A room has been set for general chat; GeneralChat.

Fsay: The /fsay <room> <Message> command is used to forward a message into a certain room you are listening to. Eg. If I was wanting to say 'Hi' in the politics room, I would type /fsay Politics Hi. Please Note: This will only work if you are listening to a room. To do so, you can type /listen <Room Name>

Tell: The /tell <name> <Message> command is the most common command used on the server as it sends a personal message to a user. Eg. If I was wanting to tell the user 'Aussie' 'Hi', I would type /tell Aussie Hi or I can look on the user list and click the user I want to send a tell to once, and type in the text box what I would like to say to the user.

Please Note: The admin staff cannot see your chat, however If you use profanity and the person it is addressed to has his swear filter set to 3 an Administrator will be alerted of the incident and action may be taken against you.